mH
mike H

1 reviews | Active since Dec 2011

07 Jul 2015, 15:54

My Refund

So you were quick to take my money and quick to cut off my Dstv, but seems very slow to give my money back.How long am i going to wait to get it back?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jul 2015, 15:44
Official
Hello mikehd70,

We do apologies for the inconvenience you experienced in this regard.

We confirm that your refund has been captured and approved on your account. A cheque will be deposited into your bank account their after normal banking rules will apply.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,