MA
Michaela A
1 reviews | Active since Dec 2015
28 Dec 2015, 21:03
my recordings are being *****ed up
it seems to be a weekly thing in my household, my husband has to constantly fix my recording scheduled.<br> you can put something on to record and with in a week or so, it no longer will record.... it will show a record sign on the programme but it will be grayed out (as if its recorded previously and now its a repeat). i have missed so many programmes because of this, we pay alot of money for something to record and its not working. Every time you do an upgrade my recordings stop working, because of the name changes. Deadliest Catch changed to Deadliest Catch S05 for eg.. now it wont record because it doesn't pick up the name.<br> I am so over this product, you need to give your customers warning.
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Replies (1)DStv (MultiChoice)'s replyOfficial
05 Jan 2016, 07:27Hello mldearaujo,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply05 Jan 2016, 07:27
Official
Hello mldearaujo,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
