My query for the last 2 years not yet resolved

I previously had a DSTV account around 2010/2011 and payment was deducted as per normal each month via debit order. But cancelled after say two years due to moving circumstances etc. Now in 2016 I received a HD decoder from a friend and as advised from a DSTV Dealer, that I have to do a change of ownership. Which I did, and again a debit order has been signed to deduct each month.

Since then I receive a sms from time to time from a certain lawyer company which says I owe DSTV outstanding amounts +/- R500 to R600. But my debit order goes off my account each month. And each time I call DSTV to try and resolve the issue. And each time I hear the same excuses, that it seems that they bill me for two accounts and I don't know what else. But each time it is never resolved. This has been going on for 2 years. Unacceptable from any type of business, nevermind from a business like DSTV. Either DSTV has *********** staff or the training system of their staff is outdated. But why can no one help me???? Why can no one sort this out??? I NEED ANSWERS AND SOLUTIONS.

For the amount of money I allegedly owe DSTV, they can reimburse me for all the airtime I had to use when trying to resolve the issue. All that airtime for nothing. I mean I can be blacklisted because *********** people like themselves. When I make a mistake, I must pay, but when they make a mistake, I must pay as well. Don't think so.

Come on DSTV, get your ducks in a row, you guys are slipping. I still need answers and solutions ASAP.

Rhuan