YD
Yomelelani D
1 reviews | Active since Sept 2021
13 Oct 2021, 13:47
My MultiChoice **************** nightmare.
One of Dstv consultants sold me Explora last year but it was never delivered.They started charging me for it a month later and I had to call them several times to charge me less but they refuse to refund me instead they credited my account. Same thing happened last month but instead of rectifying the matter for this moth they are charging me R995.00 for the R295 package.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
13 Oct 2021, 14:08Hi Yomelelani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Oct 2021, 14:08
Official
Hi Yomelelani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Oct 2021, 15:02Hi Yomelelani,
As advised on our telephone discussion, we have cancelled the pricelock on the account. The charges were reversed. Should the debit order be a higher amount, we will process a refund.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have cancelled the pricelock on the account. The charges were reversed. Should the debit order be a higher amount, we will process a refund.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Oct 2021, 15:02
Official
Hi Yomelelani,
As advised on our telephone discussion, we have cancelled the pricelock on the account. The charges were reversed. Should the debit order be a higher amount, we will process a refund.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have cancelled the pricelock on the account. The charges were reversed. Should the debit order be a higher amount, we will process a refund.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Oct 2021, 14:05Hi ,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Oct 2021, 14:05
Official
Hi ,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by copying and pasting this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
DStv: Hello Peter Team
Best regards,