1 reviews | Active since Jan 2012

04 Sept 2015, 11:31

My money is not good enough for DSTV

I have spent more money on airtime then my monthly premium trying to fix my profile that the agent messed when I insured my PVR, DSTV I have called only so many times trying to activate my account and not one of the agents could give to ****s about. I have even spoken to a team leader by the name of Micheck and I still am having a hard time just renting a movie. Now DSTV I am tired of this poor suck service not even the tweets or Facebook messages I send has been dealt with so today I want DSTV to pay. I think it's time DSTV calls me to fix my problems and reward me my airtime back for their agents being stupid. All this stress just to watch TV. Having my kids sit and wait for a movie that we just can't watch, paying my account on time but you can't watch TV because somebody is asleep once again. This is all coming to an end with me I have had enough DSTV you will fix this. Just last week when I called and made payment I have soooo much money in box office account, last night I have insufficient funds LOL. Listen to calls of mine for the last 2 weeks and see if you like that you hear, I have begged, pleaded and even called back, DSTV no more!!!! CALL ME BACK AND SORT THIS OUT AND T

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 11:51
Official
Hello ***ie,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team