MA
Modipadi A
1 reviews | Active since Jul 2015
19 Aug 2015, 14:16
MY Installmemt
Good day. I would like to that Magda by sending me the paid up letter however when i check my ITC it shows that my installment is R1445.00 and my installment is R329.00.Can somebody fix this because this is been going on for too long now and i am not happy about this..Can somebody please fix my installment amount.How can i pay R1445.00 on a Compact every months.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
28 Aug 2015, 10:19Hello Sarah Aphane,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we are now awaiting your information that you have to allow us to escalate to our finance department for assistance. Your amount payable on your account is R317.00 for service from the 28th August until 27th September 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we are now awaiting your information that you have to allow us to escalate to our finance department for assistance. Your amount payable on your account is R317.00 for service from the 28th August until 27th September 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply28 Aug 2015, 10:19
Official
Hello Sarah Aphane,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we are now awaiting your information that you have to allow us to escalate to our finance department for assistance. Your amount payable on your account is R317.00 for service from the 28th August until 27th September 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we are now awaiting your information that you have to allow us to escalate to our finance department for assistance. Your amount payable on your account is R317.00 for service from the 28th August until 27th September 2015.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,