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naadirah L
1 reviews | Active since May 2011
31 Jan 2016, 21:04
My DSTV was off for 2 days person responsibe
Can management contact me with regards to my account some person on your side but my DSTV off or to a lower package Theresa's error codes they could not fix now if I don't pay DSTV wants to put off like they feel I will not pay now it's terrible the service you get
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Feb 2016, 15:06Hello naadira,
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you're currently subscribed to the higher package and the account reflects a credit balance.
Thank you for taking for your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you're currently subscribed to the higher package and the account reflects a credit balance.
Thank you for taking for your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply09 Feb 2016, 15:06
Official
Hello naadira,
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you're currently subscribed to the higher package and the account reflects a credit balance.
Thank you for taking for your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. Please accept our apology for the delayed response.
As discussed, you're currently subscribed to the higher package and the account reflects a credit balance.
Thank you for taking for your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah