1 reviews | Active since Jul 2016

04 Oct 2017, 22:41

my dstv is disconnected

For the last two months I've been waiting for my account breakdown since you said I owe u n no1 is willing to help others talk to me about now uve disconnected me after I've paid? ???? Your guy called me today offering me a discount I told him my problem he said he was looking at my financial breakdown the he hang up with explaining or tell the problem .

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Oct 2017, 08:02
Official

Dear Malusi

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Oct 2017, 10:30
Official

Good day Malusi

Thank you for call taking my call today.

As discussed, the service is now reconnected. The balance required is R227.06 to keep the service active from today till 28 October 2017.

I apologise that it was not brought into your attention on time that you previously short paid.

Thank you for your understanding and taking the time to contact us.

Kind regards

Dinah

Best regards,