BJ
BUFF J

1 reviews | Active since Jan 2012

01 Jan 2022, 21:24

my dstv assistance

i wanted to cancel my MOVIE ADD ON as i never made any use of it as i stream DSTV only. I only found out that this option is only available on the decoder not on the streaming app.

I want this removed and refunded as it was never used.

The idiot on your assistance chat is no help - takes forever to reply.

Please ask Ditshwanelo to get a different job as he sucks at this one

I asked if my movies was scheduled for cancellation end of Jan then why does the amount owed for 30 Jan still include the MOVIES portion.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jan 2022, 23:10
Official
Hi Buff,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,