mR
molebogeng R
1 reviews | Active since May 2014
11 May 2015, 12:15
my details
hi as Rupert requested my details here they are <br> customer number ***6
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DStv (MultiChoice)'s replyOfficial
12 May 2015, 16:44Hello molebogeng1021,
Reference is made to our telephonic conversation in regards to the billing on your account.
We confirm that all payments are reflecting on your account. Please be advised that we have reconnected your service on the DStv Compact Package.
According to our records no payment is reflecting for the month of May 2015. You agreed that payment will be made to bring the account up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to the billing on your account.
We confirm that all payments are reflecting on your account. Please be advised that we have reconnected your service on the DStv Compact Package.
According to our records no payment is reflecting for the month of May 2015. You agreed that payment will be made to bring the account up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply12 May 2015, 16:44
Official
Hello molebogeng1021,
Reference is made to our telephonic conversation in regards to the billing on your account.
We confirm that all payments are reflecting on your account. Please be advised that we have reconnected your service on the DStv Compact Package.
According to our records no payment is reflecting for the month of May 2015. You agreed that payment will be made to bring the account up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to the billing on your account.
We confirm that all payments are reflecting on your account. Please be advised that we have reconnected your service on the DStv Compact Package.
According to our records no payment is reflecting for the month of May 2015. You agreed that payment will be made to bring the account up to date.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,