My catch up not working
<p>my catch up has been working fine but since Friday have not been able to watch movies as is displaying this service is not available on this package", have called Customer care center been told different stories even promised to be called back but up to date no help.</p>
Dear Mercy
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Mercy
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Mercy
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We tried to contact you without any success.
We unable to access your DStv account with the information provided. Please provide us with your customer number or decoder and smart card number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Lebogang
Best regards,
Dear Mercy
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We tried to contact you without any success.
We unable to access your DStv account with the information provided. Please provide us with your customer number or decoder and smart card number in order for us to investigate and assist you accordingly.
Please reply as private with the requested information as the system will block any number as part of the security to protecting customer’s information online.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Lebogang
Best regards,