TC
Thando C
1 reviews | Active since Mar 2016
01 Mar 2016, 20:40
My Box office
I bought an explora via takelot which it arrived on time and I had installers coming at my place to install the explora in my house. After that took place I had problem with my Box Office, I phoned Multichoice call centre and I explain my issue and they it's the quality that was weak and I got that sorted with my installer and its been 5 days and I'm seating with the same problem. I'm not enjoying my explora as they say I will and I spend hundreds on airtime and they don't have a facility of phoning back their clients, the service is poor I need this to be sorted ASAP!
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DStv (MultiChoice)'s replyOfficial
04 Mar 2016, 15:23Hello Mchalosi24,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've tried to contact you on your mobile number provided, however your calls goes straight to miss call notification, however this was just a courteous call to check if your box office problem is resolve. any message. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've tried to contact you on your mobile number provided, however your calls goes straight to miss call notification, however this was just a courteous call to check if your box office problem is resolve. any message. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply04 Mar 2016, 15:23
Official
Hello Mchalosi24,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've tried to contact you on your mobile number provided, however your calls goes straight to miss call notification, however this was just a courteous call to check if your box office problem is resolve. any message. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've tried to contact you on your mobile number provided, however your calls goes straight to miss call notification, however this was just a courteous call to check if your box office problem is resolve. any message. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,