AB
Antonio B
1 reviews | Active since Apr 2010
20 Apr 2021, 10:51
MY ACCOUNT IS IN CREDIT, I ACTIVATED MY HOLIDAY HOME DECODER AND YOU DEACTIVATED IT - WHY?
Here we go again! Twice in two months! Why are you deactivating my Holiday Home decoder?
Sunday 18/04/2021 I paid R 400.00 into my account. This payment put my account in a credit balance. I activated my Holiday Home decoder for 15 days on your “My DStv” section of your web site.
Tuesday 20/04/2021 DStv Multichoice deactivated my decoder. Why?
WHAT WOULD YOU LIKE ME TO DO TO ENSURE THAT MY HOLIDAY DECODER STAYS ACTIVATED FOR THE PERIOD THAT I CHOOSE?
The period that I chose was for the decoder to be activated until 2 May 2021 with DStv Compact Plus and PVR Access.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
20 Apr 2021, 11:14Hi Antonio Bastos,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Apr 2021, 11:14
Official
Hi Antonio Bastos,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AB
Antonio B's updateReviewer Update
20 Apr 2021, 11:31This happens every time that I activate my holiday home decoder!
AB
Antonio B's update20 Apr 2021, 11:31
Reviewer Update
This happens every time that I activate my holiday home decoder!
AB
Antonio B's updateReviewer Update
20 Apr 2021, 19:24I have just logged in to your site and re-activated my holiday home decoder.
Let's see how long it takes for you to deactivate it.
I am still waiting for the promised "feedback".
Let's see how long it takes for you to deactivate it.
I am still waiting for the promised "feedback".
AB
Antonio B's update20 Apr 2021, 19:24
Reviewer Update
I have just logged in to your site and re-activated my holiday home decoder.
Let's see how long it takes for you to deactivate it.
I am still waiting for the promised "feedback".
Let's see how long it takes for you to deactivate it.
I am still waiting for the promised "feedback".