My Account Debited Twice January 2017

<p>Good day,</p> <p> </p> <p>MultiChoice debited my account twice end of January 2017. They later sent me a message informing me taht they will reverse the money into my account, but the message was addressed to someone else. They later sent me another message apologising for the inconvinience which I understood. Again they sent me another message informing me of the reversal of the debit, but it was addressed to someone else again. So I am not sure if they are going to reverse my money. Also even if they do, I do not have an assurance that they will refund it to the right account. Also I am not sure if someone else has not already received my money. Please treat as very urgent as we are dealing with money here. See my other update to add to my frustration. https://hellopeter.com/virgin-active-south-africa/reviews/debited-after-my-contract-is-cancelled- ********** </p>