1 reviews | Active since Mar 2017

29 Mar 2017, 08:27

My 3rd post and still no help!!!

<p>This is now my 3rd post for the same issue - my original one was on 17 March & the 2nd one was on 27 March. Every time I was promised someone will get back to me and now as I've feared, R2222 was debited from my acount this morning. Not only did I want to prevent this but this amount is also considerably more than the price lock amount of R949. Right now I'm in deep financial strife; hence my notification/ request to DSTV not to proceed with the price lock package. I still have the decoder in its original packaging and the installation also never took place. Can someone PLEASE call me back and HELP me!!! This really is terrible service from DTSV!!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Mar 2017, 11:04
Official

Dear Sharief

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Mar 2017, 14:14
Official

Good day Sharief 'Sheriff' Allie

Apologies for the inconvenience this has caused. The Price- Lock team will contact you shortly and assist in this regard.

We'll follow up with the team and provide feedback.

Warm regards

Girly