mX
mbalenhle X
1 reviews | Active since May 2015
05 May 2015, 19:41
mutlichoice serive sucks
I think multichoice just doesn't care about their customers.I made payment yesterday and they always claim payments reflect within 15 minutes but it is now the second day I'm still not reconnected.<br> <br> I've been sending them emails and they keep sending me reference numbers with a promise that someone will call me.I'm still waiting for that call and I'm still not reconnected.<br> <br> It is really pathetic,I wish they had competition cos I think that's why they're taking advantage
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
07 May 2015, 15:17Hello mbalizah,
We confirm that your service has been reconnected. Please follow the below instruction to scan all your networks.
- Unplug power
- Remove smart card
- Wait 30 seconds
- Plug power in
- Wait for E04 Error message
- Insert Smart card
After scanning is complete, press P+ to locate channels.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
We confirm that your service has been reconnected. Please follow the below instruction to scan all your networks.
- Unplug power
- Remove smart card
- Wait 30 seconds
- Plug power in
- Wait for E04 Error message
- Insert Smart card
After scanning is complete, press P+ to locate channels.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
Best regards,
DStv (MultiChoice)'s reply07 May 2015, 15:17
Official
Hello mbalizah,
We confirm that your service has been reconnected. Please follow the below instruction to scan all your networks.
- Unplug power
- Remove smart card
- Wait 30 seconds
- Plug power in
- Wait for E04 Error message
- Insert Smart card
After scanning is complete, press P+ to locate channels.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
We confirm that your service has been reconnected. Please follow the below instruction to scan all your networks.
- Unplug power
- Remove smart card
- Wait 30 seconds
- Plug power in
- Wait for E04 Error message
- Insert Smart card
After scanning is complete, press P+ to locate channels.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm regards
Kristel
Best regards,