Mutlichoice must Go...we fine with such nonsense now

If it was possible to give i zero rating to this company honestly i would. I have had a dstv decoder for almost 2 to 3 months now, which of i honestly feel it was a waste of time & money.

Before i bought the decoder i called in to verify which packages will be available if i wanted to link my current Showmax profile , i was told since i had a account previously ( which was more than 5 years old ) and was no longer active i wont be able to use that decoder so i must get a new decoder. I called again the day before to verify all this information before i wasted time and money and bought this explora decorder.

On the day i had to get it activated i was assisted by a very rude lady which lead me to dropping the phone and finding the help online, it was finally active. But showmax played for a day on the decoder, i called in again and the person who assisted said i can now watch it, it only played for a day and started giving me and error.

i decided to call again to try figure out what is going on, thats where i found out that i must pay and additional amount to access showmax on my decorder & bare in mind i have been in contact with the same company for about 5 times in one month but this was never raised. Finally interacted with a very helpful lady who we spent over an hour on the phone fixing and apologizing on behalf of the previous people.

fast foward i ended up learning to link my showmax profile to my dstv account so i can make one payment & as of 2 days ago i have payment required on my showmax system & no one from multichoice can assist.

its really saddening that this is the nonsense people have to tolerate from monopoly companies, this is the same nonsense eskom does cause people have no choice.

your services are appalling & i really hope in future we never do any business as it still mind boggling that you repeat movies on showmax & dstv and every other thing yet when people dont pay you rush to cut connection.