JP
Johan P

1 reviews | Active since Jan 2015

20 Apr 2016, 08:27

Mutichoice poor service

Hi Multichoice,<br> <br> The problem i have is that today again i am sitting with only channel 100. So every month you deduct double the amount of my account and then transfer it back. Then i have to go to Spar and pay money to get my account activated only for you to cancel it every 6 to 7 days. Like currently i have the same problem and i am just gatvol to phone and spend 20 minutes/R200 for you guys to provide some sort of poor service. The worst thing of all is that Multichoice does not have a policy of financially rewarding/reimbursing their customers for not receiving the service they should be getting.<br> <br> So what do i need to do to get this resolved. Put a poster on some busy intersection for me to get your attention and solve this issue ones and for all?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Apr 2016, 11:25
Official
Hello johanprinsloo83,

We confirm that the billing on your account has been rectified and adjusted accordingly.

Your service is currently active don the DStv Premium Package.

Regards
Rupert

Best regards,