Mutichoice is comitting ******ion

Item: DStv (MultiChoice)
Rating: 2
Author: Pieter Z

MultiChoice terminated the service on one of my decoders wrongfully. They say my account was in arrears, but I have a debit order with them. They refused to reconnect the decoder before I paid R311.60. That is ******ion, because I did not owe them anything in the first place. They are also defaming me, because a banner appears on the TV screen, suggesting that my account is in arrears for everyone to see. The name of a supervisor, which was given to me so that I could follow up, was incorrect. More lies!!!!!!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Sept 2015, 11:25

Hello pvanzyl,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply18 Sept 2015, 11:25

Official

Best regards,

Mutichoice is comitting ******ion

About

Community

Businesses

Follow Us