MutiChoice = Income redistribution

<p>We have been loyal DSTV subscribers for about 10 yrs now. 2 years ago we took our first price lock with & received our Explora. Last month our pricelock expired so we took another 1 with the new Explora 2. On discussing terms with the consultant he assured us that the Explora 2 is plug n play. Once we disconnected our HD for dual view, and plugged in the Explora 2 (leaving an Explora 1 and Explora 2 in our set up) only 1 of the Explora’s would work at a time due to “signal strength” or incorrect setup. We contacted MC about 3 times asking for assistance, not 1 of their consultants could assist. All of them said we needed to get an accredited installer. I complained about this & stated that the set up hadn’t changed, all we did was replace 1 decoder with another. We searched websites & all looking for answers, nowhere could we find install guides, the new box didn’t even come with an install guide, all it says is contact an installer. We finally figured it out ourselves (perhaps MC needs to employ us). This was very strange that NC was insisting on using an installer and finally the truth came out. What annoys me most though is that there is no install guide and when you phone for support you get told that you have installed incorrectly & need to contact an installer, & when you tell the consultant that you don’t want to use an installer as something is amiss, they tell you that in actual fact its job creation. ***** from the poor & give to the poor much ? Effectively what the consultant was getting at was “Income redistribution”. What MC wants is for citizens to pay these installers so that everyone has a piece of this specific pie, why not then employ these installer MutiChoice ? Why should I have to pay them your added fees ?</p>