CL
CHRISTILLE L
1 reviews | Active since Sept 2010
01 Feb 2022, 11:02
MUTICHOICE - APPALLING SERVICE.
Appalling service. Straightforward swopping of 2 exploras turned into a nightmare experience with R1800 spent on installation, 2 hours on the phone over 3 days. One unit still not working and must be taken back for exchange. Still waiting for a supervisor to return my calls. Worst service ever. If I could I would give ZERO star rating.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Feb 2022, 12:03Hi Christille,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Feb 2022, 12:03
Official
Hi Christille,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
CL
CHRISTILLE L's updateReviewer Update
02 Feb 2022, 09:20Multichoice did not reply privately to my complaint as stated in their response. BOTH new exploras now can not record, fast forward, rewind or pause. Unacceptable.
CL
CHRISTILLE L's update02 Feb 2022, 09:20
Reviewer Update
Multichoice did not reply privately to my complaint as stated in their response. BOTH new exploras now can not record, fast forward, rewind or pause. Unacceptable.
DStv (MultiChoice)'s replyOfficial
02 Feb 2022, 18:26Hi Christille,
As per our telephonic conversation, please email us the Invoice so that we can investigate.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, please email us the Invoice so that we can investigate.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Feb 2022, 18:26
Official
Hi Christille,
As per our telephonic conversation, please email us the Invoice so that we can investigate.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, please email us the Invoice so that we can investigate.
Kind regards,
DStv: Hello Peter Team
Best regards,