mum on compensation for inconvenience caused by you

<p>Dear Elna you acknowledge our inconvenience, but you not answering our question: How are you going to compensate us for the 3 months inconvenience; our waste airtime, our petrol, not having access to channels and our time??</p> <p> </p> <p>Your following generic response is not answering my compensation query.....!! </p> <p>"We fully understand the frustration and irritation that you may have experienced in this regard. Please accept our sincere apologies for the inconvenience caused.</p> <p>We confirm that account: ********** 0 was adjusted accordingly, both accounts [ ********** 0 and ********** ] are up-to-date. You shouldn't experience disconnections going forward. Kindly refer to your personal email for your latest statements.</p> <p>Thank you for your invaluable support.</p> <p>Should you need any further assistance, please do not hesitate to contact us. We are here to assist you.</p> <p>Regards</p> <p>Elna"</p> <p> </p> <p> </p> <p> </p> <p> </p>