CT
Chris T

1 reviews | Active since Oct 2013

03 Feb 2020, 21:06

Multiproblems

Can those in charge of the multichoice racket please educate us pleps on why only certain ( popular) channels are affected by a slight breeze in Uzbekistan? And can the folks at hellopeter please change how companies reply to reviews. Like Vodacom, multichoice will indicate by default that the customer will be contacted but, also like Vodacom, this will never happen. May Multichoice grow according to service delivered. Bigger than them have fallen!!

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2020, 08:50
Official
Hi Chris,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2020, 10:45
Official
Good day Chris, 

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard. 

We do need to have your account details to access your DStv account and investigate. Alternatively send us an email to ***, include your account details and we will assist you accordingly. 

Please be assured of our best service and intentions at all times. 

Kind regards, 
DStv Help Team

Best regards,