1 reviews | Active since Nov 2012
Multiple re-activation fees charged within a week
<p>My account was deactivated due to non payment. I then made a payment last week Saturday and when I called the agent advised I still had a balance of 200 on my account which I could pay at any time. Then during that week my services were disconnected and connected multiple times. My plan was to pay the 200 difference this morning as I only get time on weekends to do this. Much to my surprise my balance has now shot through the roof due to the multiple connection fees charged to my account. I call the call centre and their agent kept me on hold for over 5 minutes with no explanation. Someone please explain to me why the multiple charges of the reconnection fee????</p> <p> </p>
Dear Relebohile
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Relebohile
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
