KM
Kudzayishe M

1 reviews | Active since Jul 2022

06 Jul 2022, 15:35

Multinonsense

Worst service from dstv and top that worst customer service consultant. I use my airtime to call for an average of 25min per call and no feedback from dstv. Now dstv wants to blame for their technical mishap on my account. Upgraded to compact on 7th of May 2022 on a promo for 3months and payment was done 23 of May 2022 and services were downgraded 26 May 2022 to access. Numerous calls have been made since and services have been restored and payment was done 23 June 2022 and services were disconnected and restored 1 July. Today only to wake up with service disconnected. This is nonsense terrible service and phone again and promised to be called after an 1hr no call came through and still phone them again still no feedback. Worst part is they drop your call when they can't reaolve my problem.led backed after an hour at 113

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jul 2022, 16:30
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team