1 reviews | Active since Aug 2015
Multiichoice *****ing Money
To all ex DSTV subscribers<br> <br> I cancelled my DSTV almost a year ago. This morning Multichoice decided to deduct R868.00. The only reason I picked this up is that I have in contact from FNB. If not it would have taken a while for me to pick this up. I was told they have no idea why the amount went off and will take 40 days for a refund. Taking money from someone without authorisation is theft. The public need to realise these \accidental"debits that sit in MChoice accounts accumulate interest. And is a **** strategy used by some companies to acquire additional cash flow. <br> I would like to know how and why my account is still active after being cancelled almost a year ago. Why banking details are still being held! <br> """
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
