MULTIHOICE TREAT CUSTOMERS LIKE **** BECAUSE THEY DONT HAVE COMPETITION

I had the worst experience with multichoice, they are telling me I am owing them money when my services were suspended and on top of that they tell me that it was a error message that I needed to clear, I knew I had to pay since I was moving but how can you re-activate someone's services when they haven't pay you for reconnection and you come and charge them