MULTICHOISE HOLIDAY VIEW ACTIVATION

Previously I could activate my holiday view via internet. Somewhere in 2015 this has changed and I had to call the contact centre to have my holiday view smart card activated or de-activated. During Dec I called requesting that the holiday view smart card be activated and then de-activated on 27/12/2015. On 26/01/2016 I called Multichoise requesting to have the smart card activated again when I was told that the smart card was activated online on 02/01/2016. I could not activate the smart card as one can only access your multichoise account via facebook, gmail or yahoo account and I have neither. Multichoise could also not give me information as to whom else could activate my account. I have requested refund of the subscription for Jan 2016 on 26/01/2016, but until now have not had any response.<br> Automated Multichoise reply reference - ***<br> Account Holder - L Erasmus<br> Account Holder ID - *** 084<br> Smart Card No - ***