Multichoice's Supposed Service a TOTAL DISGRACE, whilst still making us pay (for what!!????)!!!

Since 3 February 2023 to date, I have been on the phone with exactly 7 consultants, including a "supervisor" by the name of Rodney, in total, wasting over 200 minutes of my airtime. None were able to resolve my problem, and Rodney, who promised to get back to me within 24 hours, at the point of supposedly having had the problem solved, was a "no show"! Seriously, we as consumers are paying all this money for zero service and account hassles of this nature!? Just totally unacceptable!!! I am a furious customer at this point in time, and will be conveying this disappointing matter to all I know who lives and breathes!!!!!!