MULTICHOICE'S SHOWMAX SUBSCRIPTION

NO MAN! NO MAN!, I cancelled showmax, I even have a confirmation email that it will stop on the 29th October 2018, now it says 29th November 2018. Agh! no Man, up your game. This is ******* come on now. who will be responsible for the payments? I won't be held liable for a fee I cancelled whereby you even sent me back confirmation of my cancellation. It will be a cold day in hell.