1 reviews | Active since Jan 2012
MULTICHOICES OF STRESS/ ANXIETY. FRUSTRATION/LIES, etc
I will never ever recommend MultiChoice/DSTV Customer Service to anyone!!! I wrote a review on Hello Peter on 24 November and to date not one person from MultiChoice bothered to contact me. They gave me eight so called recommendations for installers (four of which none of the mobile numbers were in existence and I also got a false reference number) and none of them wanted to install my decoder/installation so I went and changed my Explora Ultra with installation to a "NON INSTATLLATION" and it cost me R2350 to install through a company called Paragon Installers which I eventually found on the website and who are meant to be MultiChoice Accredited Installers but they do not accept vouchers because MultiChoice takes up to 2 to 3 months to pay back the vouchers . All in all it cost me R4,579.00 and these private guys did an amazing job . It took me three days to get an installation done and not by MultiChoice but private people. I have never in my entire life been so frustrated and disillusioned with a service provider . They will remember their bad service once a new competitor shows up. Their staff are worst I've ever dealt with before. Sinosipho who'm I spoke to on 24 November at 12:06 is probably the worst. She gave me all the false information and never bothered loading my details . She is the one who gave me the false reference number!!! Nika Chetty still has not called three days later. I hope I never have to contact MultiChoice again for anything!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
