1 reviews | Active since May 2012
MULTICHOICE/DSTV MOST UNPROFFESSIONAL AND TERRIBLE COMPANY - THEY CUT MY DSTV WITHOUT INVESTIGATION AND REPLY (AS THEY PROMISED ON PREVIOUS REVIEW/REPLY) WHY THEY ARE TRYING TO OVERCHARGE ME ON MY ACCOUNT
MULTICHOICE CUTS MY DSTV WITHOUT INVESTIGATION WHY THEY ARE TRYING TO OVERCHARGE - DSTV/MULTICHOICE SENDS A "PRIVATE REPLY" (SO THAT PUBLIC DOES NOT SEE) FROM "RUPERT" , SINCERELY APOLOGISING FOR THE INCONVENIENCE AND THEY WILL INVESTIGATE MY BILLING CONCERNS AND CORRESPOND WITH ME AS SOON AS INFORMATION IS AVAILABLE. NO REPLY AND NO CORRESPONDENCE THEY JUST SWITCH OFF MY DSTV BECAUSE I REFUSE TO PAY THEIR OVERCHARGED ADDITIONAL BILL/COSTS!!!!!!!!!!!!!!!!!!!!!! PREVIOUS REPLY FROM MULTICHOICE.................... Official private business reply Good day ALDO It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard. We currently investigating your Billing concerns with our Price Lock department for urgent resolution. Feedback will be provided by written or telephonic correspondence as soon as more information becomes available. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Feel free to contact us should you require any further assistance. Kind regards Rupert
Dear Aldo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Aldo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
