MULTICHOICE(DSTV) IS A ****

Multichoice is a *****. I always pay 329.00 for my subscription every month. This month, when I checked my balance before paying, my balance was at 563.61. I phoned in on Friday morning, April 26th, i spent 1 hour holding while this consultant is 'trying' to explain a whole bunch of nonsense to me. At first she said I have a PVR something on my account, after telling her that I don't. She then came back to tell me that I have Xtraview activated hence I should pay access fee. I still told her I dont have such. I only paid 329.00 that I know of. I told her I am not going to pay that 269.64, she said my services are going to be disconnected. I told her, its fine they can disconnect it and delete my account while at it. She then said she is going to listen to audio recordings and will call be before business ends, she never did. They disconnected my subscription, only channel 100 is playing. I still maintain, I am not paying for something I dont have. I'd rather buy Openview....