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pdpash P

1 reviews | Active since May 2016

02 Apr 2020, 21:28

Multichoice/DSTV has had enough of our Money. Their Customer Service is distasteful! People are Better of on ShowMax/Netflix subscriptions (IoT)

Dstv decided to switch my access. This evening while watching the news the Decoder went off showing red/orange light. And now they went extra with this irritating automated WhatsApp service where no one can never get any help. I do not owe Multichoice; my Account is up to date and this is after I have just returned since I decided to never subscribe as it has nothing to offer. I re-activated the account in March and not even two months in I am already experiencing such nonsense. I am shopping around tomorrow to be fully on the Internet of things and never will I ever go back to Multichoice. So disappointed; in such a time where one needs to be informed they act with little regard to their customers

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Apr 2020, 21:47
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team