Multichoice you must have time to listen to queries raised by clients

I paid my dstv on the 11 of May 2021 unfortunately when I came home I only discovered that my dstv has been disconnected with any formal communication and when called the call centre the lady told me that my account has got 3 decoders and I highlighted to the lady that I only registered 2decoders on my account and I did supply the lady with smartcard numbers that are under my name she then asked me to walk in to any dstv agent and I went to capetown dstv agent I presented my case the lady I then asked the lady to remove the 3rd decoder from my account the lady then referred me back to Joburg.