NK
Niel K
1 reviews | Active since Apr 2023
23 Apr 2023, 18:52
Multichoice worst service provider in Africa
Worst service provider, they take money from consumers and do not provide the service you paid for. One month to get account resolved and still no service, but they are happy to take our money. No wonder people are leaving them. Keep up the sh*t service DSTV/Multichoice
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Apr 2023, 22:09Hi Niel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Apr 2023, 22:09
Official
Hi Niel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NK
Niel K's updateReviewer Update
24 Apr 2023, 13:02This gets better, now they are claiming I owe them money, Subs is R879 per month for Premium, they want me to pay further monies, which means my subs for April and May will be R2581,56..... But subs is onlyR1758, R823,56 over payment. My account is suspended, but I must still pay even if there is no service. After being a client for 25 plus years................
NK
Niel K's update24 Apr 2023, 13:02
Reviewer Update
This gets better, now they are claiming I owe them money, Subs is R879 per month for Premium, they want me to pay further monies, which means my subs for April and May will be R2581,56..... But subs is onlyR1758, R823,56 over payment. My account is suspended, but I must still pay even if there is no service. After being a client for 25 plus years................
NK
Niel K's updateReviewer Update
24 Apr 2023, 13:05After 5 hours on the phone, nobody has the ***** to pick up the phone to sort this account, all they do is put you on hold and pray that you end the call as they have no idea as to what is going on in that office. Staff is poorly trained, content on DSTV is useless, and service is nowhere to be found. *** lets see if anybody phones me......
NK
Niel K's update24 Apr 2023, 13:05
Reviewer Update
After 5 hours on the phone, nobody has the ***** to pick up the phone to sort this account, all they do is put you on hold and pray that you end the call as they have no idea as to what is going on in that office. Staff is poorly trained, content on DSTV is useless, and service is nowhere to be found. *** lets see if anybody phones me......