Multichoice Worst Service Ever

Hello I would like to express what a disgrace Multichoice was to me I have an account with them and then came a time when I couldnt afford it anymore and came month end they didnt suspend the service for a period of six months when I questioned about this even the call centre couldnt advise me So I am sitting with a bill of R 1413.00 which to me or any other customer will be unacceptable at all I.D No. is *** Vusumuzi Mhlanga Cell ***