MULTICHOICE Worst service ever

Waiting 3 days after 2 visits to the shop and 6 begging phone calls the installation staff did not understand my needs. At close of business they promised to return on the Monday with a another Explora for extra view control. Thank goodness I did not pay them in full. Now another 4 phone calls later I have an extra view decoder I did not pay for and they have still not pitched for the rest of my installation. It does not seem that they care that they are losing out on a sale of an additional Explora or that I have stock they did not receive money for. Worst service I have EVER experienced! Since Multichoice is the only option I suppose they do not care about customer service. I loathe to find another installer because I will have to pay them to complete a job I already paid labour costs for. Anyone reading this complaint please do not give Alberton branch more business. They are clearly not well managed or competent to give service.