TM
Tumelo M
1 reviews | Active since Jun 2013
22 May 2018, 09:48
Multichoice wont pay back my money
Multichoice charged me extra on my subscription in February 2018. When I called to query this, I was given the run around. No one can explain why this is. I have spoken to 2 supposed supervisors, both of whom have promised to get the bottom of the issue. But 3 months later no one has come back with an answer and my money still has not been paid back.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 May 2018, 10:40Dear Tumelo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 May 2018, 10:40
Official
Dear Tumelo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Tumelo M's updateReviewer Update
12 Jun 2018, 11:39This is honestly ridiculous. You need to take your customers seriously. Why is it that one has to complain publicly before you do what you agree or promise to do? Where is my money MultiChoice? I was told to wait for 10 working days. That time has passed and still no refund.. I want my money!
TM
Tumelo M's update12 Jun 2018, 11:39
Reviewer Update
This is honestly ridiculous. You need to take your customers seriously. Why is it that one has to complain publicly before you do what you agree or promise to do? Where is my money MultiChoice? I was told to wait for 10 working days. That time has passed and still no refund.. I want my money!