MultiChoice Will Not Cancell My Account

In October 2015, I physically went to a Multchoice office and requested that a DSTV subscription that debits my bank account, at the following address: 54 Moshesh Avenue, Langa, 7455, Cape Town, be cancelled. I no longer wish to pay for this service, as I no longer reside at this address, and I wish to immediately terminate ALL subscriptions & services related to that address.<br> <br> I unfortunately do not have my customer number as all Multichoice communication still goes to that address.<br> <br> I resorted to putting a stop order for any DSTV payment on my bank account, I was disappointed to find that I am still being charged for a service I no longer have access to, or one that I want. I am now having to reinstate a stop order for this Multichoice product, at a cost to me, even after I had gone to request its cancellation.<br> <br> I would highly appreciate if someone from Multichoice can terminate this account with immediate effect, as I am senior citizen and I can not afford ANY Multichoice product, nor am I interested in having one.