MW
Magdalena W
1 reviews | Active since Jan 2015
22 Jan 2020, 11:54
Multichoice (who's choice...)
On the 27th of December 2019 I received an email stating that my decoder insurance is cancelled. On the 3rd of January 2020 I forwarded an email, requesting the reason and proof of this request. The response with *** - we are awaiting feedback from our technical department. I have followed up several times and till today no response!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 10:13 Dear Magdalena,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Jan 2020, 10:13
Official
Dear Magdalena,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 16:41Dear Magdalena,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, as per telecom, your insurance on decoder U*** - ***, will be reinstated. You will also receive an email confirmation directly from the insurance department over the next few days.
If you require any further assistance regarding this or any other matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, as per telecom, your insurance on decoder U*** - ***, will be reinstated. You will also receive an email confirmation directly from the insurance department over the next few days.
If you require any further assistance regarding this or any other matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Jan 2020, 16:41
Official
Dear Magdalena,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, as per telecom, your insurance on decoder U*** - ***, will be reinstated. You will also receive an email confirmation directly from the insurance department over the next few days.
If you require any further assistance regarding this or any other matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Kindly note, as per telecom, your insurance on decoder U*** - ***, will be reinstated. You will also receive an email confirmation directly from the insurance department over the next few days.
If you require any further assistance regarding this or any other matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,