RH
Robert Harrison-White

1 reviews | Active since Jan 2012

15 Jul 2018, 09:35

Multichoice website a joke

Just tried to view my multichoice statements and invoices online. Screen says download - you click download and you get nothing - friend also tried and got the same result Web page is complicated except if you have a degree in computer science - and it does not work Ridiculous but whats to be expected from the evident level of capacity at Multichoice -= very poor and frustrating as you cant get an invoice or a statement!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jul 2018, 14:32
Official

Dear Robert,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jul 2018, 14:37
Official

Dear Robert,

We apologise you were unable to download the statement online. The statement portal may have a technical problem. We will definitely take it up with our website IT team to assist further.

Send us an email to *** we will generate your statements and send them to you.

Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward

DStv Hello Peter Team.

Best regards,