1 reviews | Active since Apr 2011
MULTICHOICE VS PAYU
See Mail from Mulichoice referred me to PAYU and PAYU referred me back to Multichoice.. ??? See reconciliation of account>???<br> <br> Dear DStv Gerda,<br> <br> Thank you for contacting us. We apologise for the inconvenience and frustration caused.<br> <br> Our records indicate that the amount of R876.17 was reversed on the 15 February 2016 by PayU. Therefore, you will have to contact PayU on the details below for the payment to be reversed back into your DStv account:<br> o PayU- [Email Removed]<br> *** - Local<br> +***8 - International<br> Working hours: Mon-Fri from 8am - 11pm<br> It was my pleasure assisting you with your query, so please don't hesitate to contact us should you need any further assistance. <br> <br> Kind regards<br> Riaan Perils <br> SUP-191098) Closed: DSTV: ***7<br> ___<br> Good day Gerda,<br> Please accept our sincere apologies for any inconvenience this may have caused.<br> As per our telephonic discussion, please contact Dstv regarding the refund they had processed as we are unable to locate the transaction in question.<br> Regards,<br> Author: Sharon Jacobs, Today 12:24 PM<br> Good day<br> <br> See reconciliation of my Multichoice account. Multichoice disconnected my services
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
According to our records you have been assisted with your request and was advised on which steps to take next.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zweli
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
According to our records you have been assisted with your request and was advised on which steps to take next.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Zweli
Best regards,
