1 reviews | Active since Nov 2015
Multichoice Very Poor Service - Ridiculous Pricing
Ongoing Issues with Billing. Premiums always changing, Been charged extra and being disconnected far too often without even knowing what's happened. Premiums keep going up but no added benefits to it's viewers. absolutely ridiculous at the price of premiums now days. Hold for hours when call any centre and Self service has become such a joke. Why have a service when we can't access most of the time. Give the Customer what the customer wants. Not asking for free viewing but allow us to pay the extra for what we enjoy. Don't do what's convenient for Multichoice. Reconnection fees is an absolute joke. Already we are paying so much and then get a re connection fee????? Come on be serious. it's like if you cant afford DSTV then get lost because we at Multichoice don't care because there isn't any other provider out there so you want it or don't. This is the feel we get from the Services of Multichoice. Really very Sad and Disappointing.
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
