Multichoice - very bad service

<p>On the 5th of November we installed a Explora and extra view decoders after bying the Explora 2nd hand. On the same day I phoned multichoice to swith on the service but Karabo Molusi informed me that I must first do the change of ownership and he sent me the forms. On Monday (7th) I sent through the forms to him and to ********** but there was a problem after problem and by the next day, no response after sending the form and ID's multiple times. After phoning once again and speaking to Seipati Manaiwa she advised me that there was an outstanding balance from the previous owner and asked for the form again (which I sent once again to her). The next morning the payment was made but still no answer or service. By Thursday I phoned again and sent the forms again. On Friday I spoke to Gordon Mntambo and she said she will assist me and all is in oder with the change of ownership. That same night it still was not on. So I phoned AGAIN and spoke to another lady. She informed me that they do not have the forms???? I advised her that I only have it on my work PC and I am not willing to wait until Monday so I can send it AGAIN but she said that is all she can do. I then spoke to her supervisor (Mischak) and he promised me an outcome by the next morning and that he will make sure they find the form by then, but never heard anything from him again. This is uncredibally unprofessional and I sent the forms again just now again so will se if it might get switched on by 2017..... And this after paying a boatload of money each month</p>