Multichoice unauthorized debit orders

I decided to to make use of Dstv streaming. My husband and I made the decision together on this for the rugby world cup. So I the subcribed using his details but I am the one paying using my bank card to mek payment. Only to find out that on the morning of the 26th September we owe dstv on the streaming R2175 to which we queried it the afternoon. I also again made a payment of R799 using again my card not payment via eft. They told us they can pick up there is 2 accounts to which we queried why as we only have one TV and don't even use our mobiles for streaming. On the 2nd of October a debit order was run on my husband's account without his permission. Upon querying again the call Centre agent became arrogant and told us that if we did not give permission how come that his details are on the system to which we rep**** that my husband was a subscriber years ago. If we wanted a debit order on the account we would have set it up because it does give you the option but we did not want the debit order firstly as we only wanted to watch the rugby world cup and the cricket world which started today. Multichoice is not currently very helpful with our query and it adds to our frustration because we feel that it is *****ulent to go into someone's account without authorization. Please can he be contacted to set this right. On ***.