LN
Lenny N
1 reviews | Active since Mar 2022
27 Feb 2023, 07:33
Multichoice unauthorized debit orders
I have complained to multichoice about an unauthorised debit order on my subscription. They are still removing money from my account without my authorisation because I have never, ever signed or approved any debit order on my account. I need to know is what multichoice doing NOT ********, or is this ***** from their part?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Feb 2023, 08:01Hi Lenny Nkhi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Feb 2023, 08:01
Official
Hi Lenny Nkhi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Feb 2023, 16:53Hi Lenny Nkhi,
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please provide us with your ID number or DStv Customer number so that we can investigate.
Await your response.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please provide us with your ID number or DStv Customer number so that we can investigate.
Await your response.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Feb 2023, 16:53
Official
Hi Lenny Nkhi,
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please provide us with your ID number or DStv Customer number so that we can investigate.
Await your response.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please provide us with your ID number or DStv Customer number so that we can investigate.
Await your response.
Kind regards,
DStv: Hello Peter Team
Best regards,