SM
Steven M
1 reviews | Active since Oct 2010
16 Apr 2015, 08:42
Multichoice trying to ****** money
I have always paid UP FRONT to watch and if I don't pay I simply get cut off. I was away from home and therefore did not pay for the next month, I even got sms's from multichoice to say I should reconnect so assumed I had been disconnected. I got back home to see I have not been cut off and now I'm getting phone calls saying I owe you money? How many people do you try catch out like this?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Apr 2015, 14:33Hello stevenvm,
Please accept our sincerest apologies for the level of service you have received in regard.
We are currently investigating your concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you have received in regard.
We are currently investigating your concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply16 Apr 2015, 14:33
Official
Hello stevenvm,
Please accept our sincerest apologies for the level of service you have received in regard.
We are currently investigating your concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you have received in regard.
We are currently investigating your concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert