1 reviews | Active since Oct 2018
*********** MULTICHOICE TRY TO CONVINCE YOUR ACCOUNT IS 2400 PER MONTH
Still my account is accordingto DSTV R2400 per month for a package of premeum and Compact plus. You bill me on the 25th of each month and 2nd of the month.
The new explores was installed 23/11/2023 that includes the Compact plus. PLEASE EMAIL THE CONTRACT THROUGH.
1. If you calculated 929 + 680= is definately not 2000. After the 25th you bill me again on the 2nd???? you bill me twice a month?
The account was always on the 25th but was change to the 2nd of each since Feb 2024. Dont' tell me you bill me no extra prorate it is still a month 2nd to a 2nd.
I WANT A CONTRACT FROM THE EXPLORE THAT WAS STARTED TO STIPULATE THE AMOUNT MONTHLY. I WANT A FULL RECON ON EXCEL SHEET - NOT STATEMENT WITH EXPLANATION FROM ACCOUNTS DEPARTMENT NOT A CALL CENTRE THAT IS READING FROM A STATMENT....I CAN DO IT AS WELL.
IF THIS IS NOT ABLE TO WORK IT OUT....I GOING TO CANCEL AND ADVERTISE ON ALL PUBLIC SOCIAL MEDIA WHAT IS HAPPENING
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
