JN
Johan N
1 reviews | Active since Apr 2013
23 Feb 2016, 13:16
Multichoice theft
On Saturday past I tried to rent Everest on Box office three times unsuccessfully. Now I will be charged for this. The telephone operator just says I must have reported it within 48 hours at my own cost. Getting really tired of being exploited by DSTV. I need the full package to watch Rugby and I am being billed now for something I never received. Netflix etc is on its way.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2016, 12:02Hello JohanVN2,
Thank you for taking your time to contact us.
According to our records, your payment was reversed in your BoxOffice account. This means you were not billed for this movie on the 20 February 2016. As advised, you need to contact us within 48 hours provided you have a problem renting from the BoxOffice.
This disclaimer is available before the rental is processed.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
According to our records, your payment was reversed in your BoxOffice account. This means you were not billed for this movie on the 20 February 2016. As advised, you need to contact us within 48 hours provided you have a problem renting from the BoxOffice.
This disclaimer is available before the rental is processed.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply24 Feb 2016, 12:02
Official
Hello JohanVN2,
Thank you for taking your time to contact us.
According to our records, your payment was reversed in your BoxOffice account. This means you were not billed for this movie on the 20 February 2016. As advised, you need to contact us within 48 hours provided you have a problem renting from the BoxOffice.
This disclaimer is available before the rental is processed.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
According to our records, your payment was reversed in your BoxOffice account. This means you were not billed for this movie on the 20 February 2016. As advised, you need to contact us within 48 hours provided you have a problem renting from the BoxOffice.
This disclaimer is available before the rental is processed.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,